New feature
AI
Feedback is often too long, messy, or hard to navigate.
Now AI cleans it up for you – and pulls out what really matters.
Use case
Need to cut through the noise and get straight to the point?
Set up AI-powered prompts to summarize, extract key info, or analyze sentiment automatically as feedback comes in.
→ Turn noise into narrative
→ Extract the information that matters
→ Spot the pain
→ Understand sentiment at a glance

How it works
→ Assign a custom prompt per source (Slack, Gong, Intercom…)
→ Pick from built-in styles like “Customer pain” or “Sales enablement blurb”
→ Or write your own to match your voice
→ Run manually – or trigger automatically the moment feedback arrives
Now live in your workspace → Settings > Prompts > Feedback